At Praja Become Raja we strive to ensure your satisfaction with every purchase. Our Return and Replacement Policy is designed to be transparent and accommodating, providing you with a hassle free experience. We provide 10 days return policy.
Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Returns must be initiated within 2 days from the date of delivery.
Initiating a Return:
Contact our customer support team through info@shopping.prajabecomeraja.com to initiate the return process.
Clearly state the reason for the return and provide relevant order details.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund Process:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original method of payment in 10 days.
Replacements:
Damaged or Defective Items:
If you receive a damaged or defective item, contact our customer support team within 2 days of receiving the product.
Verification and Replacement:
Provide clear images or videos showcasing the issue for our assessment.
Upon verification, we will arrange for a replacement at no additional cost to you.